Extend your network experience.

Does your social network feature a rich, highly personalized website experience, but only crude, text-based messaging that does little, if anything, to reinforce your brand? Or do you offer terrific ways for members to enrich their profiles and interact with each other while on your site, but no way to do so through your messaging once they leave? If so, you may be missing out on a major opportunity to drive members back to your site and keep them there longer. For many social networks, the carefully nurtured experience ends as soon as the member leaves the site, and there’s often no business value or intelligence derived from the messaging. If this sounds like your messaging program, switch to a scalable, fully customizable solution that extends your rich website experience into digital messaging and enhances the value of your network.

Actionable messaging enhances network value.

Only Message Systems has the superior technology and messaging expertise to customize a solution that increases member interaction with your site, strengthens your network’s brand and community identity, and enables you to take action on information acquired through member messaging.

All you need is Momentum™ -- the most flexible, fully-featured, reliable and high performance message management platform on the market today. In one platform you get the integrated functionality of a controlling gateway (inbound and outbound), intelligence router and advanced message transfer agent (MTA). And at its heart is a policy engine that allows you to set your own unique rules for managing messages, incorporating internal and external applications, and referencing multiple data sources. The platform’s exceptional value comes from enabling you to improve your members’ experience and engagement, setting your social network apart in the marketplace.

Yet Momentum is just the beginning of the Message Systems solution for social networks. We also provide best-of-breed features and tools to manage reputation risk, control deliverability and integrate value-added services that further improve your members’ experiences. Plus, our highly knowledgeable services staff is available to help with anything from implementation to custom module development.

Key benefits

Here are just a few of the benefits social networks realize with Momentum:

• Increased network value - Actionable, interactive messaging generates valuable new content for your network and increases usage.
• Growth of member base - Extension of rich, personalized interactions beyond website improves experiences and attracts new members.
• Greater monetization opportunities - Holistic, consistent network communications provide increased value to advertisers.
• Enhanced brand perception - Deep content inspection and filtering tools protect minors and deliver greater parental control.
• Lower operating costs and greater efficiency - Carrier-grade performance and reliability reduces infrastructure needs and improves service quality.
• Future-proof revenue stream - Integrated multi-channel framework extends future messaging beyond email.

Solution features

A typical Momentum solution for social networks includes:

• Carrier-grade performance and availability
• Active-active clustering with centralized administration
• Open API framework and modular extensibility
• Deep integration with existing infrastructure
• In-depth reporting and analytics
• Advanced anti-abuse and anti-spam safeguards
• Best-of-breed reputation management and deliverability tools
• Flexible policy management and protocol management
• Full content inspection and filtering at the edge

Support services

In addition to our next-generation message management platform, our solutions also give you the advantage of our team’s industry and product expertise. We offer startup support to get you up and running fast, specialty services to improve deliverability, responsive technical support for thorough issue resolution and professional services for custom integration needs. You can also have our expert support engineers manage your solution entirely with Remote Management.

Customized to achieve your vision.

Whether your goal is growing your brand and member base or monetizing your business model while preserving your sense of community, Message Systems can design a solution that’s precisely tailored to fulfill your unique vision. Our message management platform gives you the scalability, performance and flexibility to extend your network across multiple channels, offer value-added services that enhance your members’ experiences and deliver a holistic, interactive approach to digital messaging that drives users back to your website. By enhancing your network’s value with new content and aligning monetization needs with community interests, you’ll differentiate your social network from the competition and easily achieve key business objectives.