Make email more profitable.

Spending too much time and effort producing email campaigns that don’t generate enough responses to be profitable? Do you even know if customers are receiving your mail or what to do if they aren’t? Many enterprises are running email programs on legacy technology that wasn’t designed for the volume and complexity of their messaging. Decentralized data repositories and siloed business processes often stand in the way of the holistic, customer-centric messaging that will maximize the ROI of your email operations. If your mail isn’t producing the returns you want, switch to a scalable, customizable solution that increases revenues, enhances brand loyalty and helps you adapt quickly to changing business objectives.

Messaging that delivers results.

Message Systems provides the superior technology and industry expertise to customize a solution for your enterprise that enables you to create more effective messaging and optimize your delivery rates for a higher return at a lower cost.

All you need is Momentum™ -- the most flexible, fully-featured and high performance message management platform on the market today. In one platform you get the integrated functionality of a controlling gateway (inbound and outbound), intelligence router and advanced message transfer agent (MTA). And at its heart is a policy engine that allows you to set your own unique rules for managing messages, incorporating internal and external applications, and referencing multiple data sources. The platform’s exceptional value comes from its ability to improve your customer messaging, deliver higher returns and generate the deep brand loyalty that translates into a marketplace advantage.

Yet Momentum is just the beginning of the Message Systems solution for enterprises. We also provide best-of-breed tools to protect your reputation with service providers, understand and improve deliverability, and integrate custom applications specific to your unique business objectives. Plus, our highly knowledgeable services staff is available to assist with anything from implementation to custom development.

Key benefits

Here are just some of the benefits you’ll realize with Momentum:

• Increased profitability of messaging program - Multi-channel platform lets you create customer-aware messaging with high response rates.
• Significantly better delivery rates - Reputation management and authentication tools ensure customers receive your email.
• Lower operating costs and greater efficiency - Carrier-grade performance and availability enables infrastructure reductions of up to 10:1.
• Enhanced brand loyalty - Dynamic campaign management and integrated data assets produce better customer experiences.
• Improved agility for evolving needs - Real-time visibility into your messaging system helps you adapt quickly to changing customer behaviors.
• Future-proof revenue stream - Integrated multi-channel framework extends your future messaging capabilities beyond email.

Solution features

A typical Momentum solution for enterprises includes:

• Carrier-grade performance and availability
• Full clustering with centralized administration
• Open API framework and modular extensibility
• Deep integration with existing infrastructure
• In-depth reporting and analytics
• Intelligent bounce management and queue management
• Best-of-breed reputation management tools
• Flexible policy management engine
• Dynamic campaign management tool

Support services

In addition to our next-generation message management platform, our solutions also give you the advantage of our team’s industry and product expertise. We offer startup support to get you up and running fast, specialty services to improve deliverability, responsive technical support for thorough issue resolution and professional services for custom integration needs. You can also have our expert support engineers manage your solution entirely with Remote Management.

Customized to achieve your vision.

Whether your goal is migrating more customers to email communications or rolling out a synchronized multi-channel campaign, Message Systems can design a solution that’s tailored to fulfill your unique vision. Our message management platform will give you the performance, flexibility and visibility to send more mail faster, make sure it’s delivered to the right place at the right time, and generate response rates you never thought possible. With reduced operating costs and greater returns on your email program, you’ll achieve a major competitive edge in the marketplace.