Boost delivery rates from the get go.

Momentum™ for Sending (formerly Delivery Manager)  comes loaded out of the box with functions that boost delivery rates, and it’s configured from the start to ensure your messages get delivered to the right person at the right time. But achieving and maintaining optimal deliverability rates is an ongoing effort. It requires tools to test messaging campaigns before they’re sent, manage your reputation with ISPs, monitor when and where mail is delivered, and quickly remedy any problems. Our specialty services for email senders provide the added insight you need to ensure long-term success for your email program. See what’s happening with campaigns in real time, understand the factors affecting your reputation, and align your email operations with ISP preferences to avoid disputes and maximize deliverability.

Delivery Services

Find out where your messages are going, when they’re not being delivered, and what you can do to make sure they get to the recipient’s inbox – all in real time. Message Systems Delivery Services include five best-of-breed delivery assurance tools that enable you to test and track campaigns while protecting your reputation with ISPs.

• Campaign Preview - See what your email campaigns will look like across the primary ISPs and mail readers before you send them. Campaign Preview helps you avoid delivery problems by identifying which content is likely to fail common filtering packages so you can fix it ahead of time.
• Mailbox Monitor - Track your deliverability rates and find out exactly where your email is placed at all the major ISPs and corporate domains based on a robust seed list. Mailbox Monitor lets you know right away when email is blocked or filtered, with an ISP delivery status report for each campaign that tells you how much was delivered, when it arrived, and in which folder it landed.
• Reputation Monitor - Find out how your email program is perceived by ISPs and what you can do to improve delivery. The first comprehensive email reputation management system, Reputation Monitor helps you understand the factors that affect your reputation so you can achieve increased deliverability rates.
• Accreditation - Ensure the delivery of all your legitimate mail to recipients at 35,000 domains, including MSN, Hotmail, and Road Runner. Our email accreditation program eliminates the uncertainty around deliverability with whitelisting and feedback loop setup services.
• Blacklist Alert - Protect your reputation with ISPs and get the information you need to resolve blacklisting issues immediately. Blacklist Alert sends an instant email notification if your IP address is added to a blacklist, with the details of how it happened.

ISP Relations

Avoid delivery issues, stay off blacklists, and realize up to a 15% deliverability improvement by aligning your email program with ISP policies and preferences. ISPs ultimately control how much email gets delivered and at what rate. Our multi-layered ISP Relations service puts the best deliverability minds in the business at your disposal to help you build strong, productive relationships with ISPs and facilitate quick resolutions to any problems that arise. The service is available in separate editions for Enterprises/Portals and ESPs, and delivered through third-party specialists.

Enterprise/Portal Edition	ESP Edition
Log analysis, weekly feedback reports, and help desk support provide visibility into ISP policies and preferences. Stay off blacklists and reduce abuse complaints through best practices that establish strong relationships with ISPs. Get an increased ISP pipeline and improve delivery to increase the ROI of your email program.	Log analysis, weekly feedback reports, and help desk support provide visibility into ISP policies and preferences. Improve your clients’ deliverability by helping them understand best practices. Get fast dispute mediation and resolution with the major ISPs.

Whitelisting Services

• Get whitelisting and feedback loop setup services wherever offered with just one application.
• Find out exactly what ISPs look for in applicants with our extensive research of their policies.
• Message Systems aligns your program with ISP preferences and resolves potential issues before applying.