Take control. Safeguard your position.

Hosting companies are facing the dual challenge of protecting their networks from practices that can compromise connectivity and guarding against imminent encroachment by new competitors. Like all large networks, they’re often targeted by spammers who drive up costs and lower service levels. But hosting companies also deal with threats from some of their own customers - whose mailing practices may jeopardize their reputation and the service provided to others. Plus, with traditional carriers and low-cost, non-supported options moving into the web hosting space, and customers moving from managed services to co-location, many established hosting companies are confronted with falling profit margins and dwindling market shares.

If your company is dealing with similar challenges, enhanced messaging services could be the key to protecting and growing your business. Message Systems can safeguard your network from internal and external threats, increase your margins and help you attract new customers with a wide range of value-added services. Our highly scalable, fully customizable solutions improve basic messaging capabilities, like content filtering and reputation protection, while also allowing you to offer advanced services such as rich media, utility computing, campaign management and synchronized multi-channel messaging in the future.

Enhanced services increase margins.

Only Message Systems possesses the superior technology and industry expertise to customize a solution that scales easily to meet changing needs and promotes greater use of more profitable managed services.

All you need is Momentum™ -- the most flexible, fully-featured and high performance message management platform on the market today. In one platform you get the integrated functionality of a controlling gateway (inbound and outbound), intelligence router and advanced message transfer agent (MTA). And at its heart is a policy engine that allows you to set your own unique rules for managing messages, incorporating internal and external applications, and referencing multiple data sources. The platform’s exceptional value comes from enabling you to create and manage the kind of messaging solutions that safeguard your network and reputation while delivering a stronger bottom line and competitive edge in marketplace.

Yet the Message Systems solution for hosting companies doesn’t end with Momentum. We also provide best-of-breed tools to protect your reputation, control deliverability, perform deep content inspection and easily integrate other applications and systems to achieve specific business objectives. Plus, our highly knowledgeable services staff can assist with anything from implementation to custom module development.

Key benefits

Here are just some of the benefits hosting companies realize with Momentum:

• Higher spam and virus filtering rates with lower false positives - More accurate, responsive inbound and outbound filtering ensures network security, better reputation and improved deliverability – all at a lower cost.
• Better visibility - Understand what customers are doing, enforce your acceptable use policy (AUP) and protect your reputation
• Larger market share - Campaign management, rich media, utility computing, and other advanced capabilities differentiate your offering.
• Service virtualization - Facilitate development of new messaging solutions and up-selling.
• Increased profitability of messaging operations - Value-added services improve profit margins and consolidate customer spending with you.
• Enhanced service reliability - Reputation management tools help minimize risk and protect your reputation with ISPs.
• Lower operating costs and greater efficiency - Scalable, high-performance platform enables infrastructure reductions of up to 10:1.
• Improved agility for evolving needs - Open, extensible framework with real-time visibility allows you to adapt quickly to changing market conditions.
• Future-proof revenue stream - Integrated multi-channel framework extends your future messaging capabilities beyond email.

Solution features

A typical Momentum solution for hosting companies includes:

• Carrier-grade performance and availability
• Active-active clustering with centralized administration
• Open API framework and modular extensibility
• In-depth reporting and analytics
• Bounce management and queue management
• Best-of-breed reputation management and deliverability tools
• Flexible, per-customer policy management options

Support services

In addition to our next-generation message management platform, Message Systems solutions also give you the advantage of our team’s industry and product expertise. We offer startup support to get you up and running fast, specialty services to help manage reputation risk and improve deliverability, responsive technical support for thorough issue resolution and professional services for custom integration needs. You can also have our expert support engineers manage your solution entirely with Remote Management.

Customized to achieve your vision.

Whether your goal is increasing revenue with value-added services or protecting your reputation to ensure more reliable service, Message Systems can design a solution that’s precisely tailored to fulfill your unique vision. We’ll put together a system that gives you the performance, extensibility and insight to provide the most reliable access and the most compelling range of enhanced services. By boosting customer retention and acquisition, increasing per-customer spending and future-proofing your business, you’ll gain a significant competitive edge that helps you establish a leading position in the hosting industry.