Protect your network; profit from your messaging flow.

Today’s carriers and ISPs face the dual challenges of combating spam and coping with changes in consumer communication behavior. Protecting networks and users from spam and other email abuse - now estimated at 85% of all traffic - can result in runaway operational costs. The loss of customers to alternate forms of communication and to portals for value-add services is also leading to erosion of revenue and commoditization of the core business.

Because of outdated, inflexible technology, many carriers and ISPs have not been able to adequately respond to these circumstances. As a result, email costs have gone up, average revenue per user (ARPU) has gone down, and customer churn continues unabated. If your organization is facing these scenarios, switch to a scalable, highly extensible messaging platform that can help turn these metrics around and transition your email operation from cost center to profit center.

Messaging services customers want.

Message Systems has the superior technology and unmatched messaging expertise to customize a solution that enables you to overcome these challenges. Of course, our solution for carriers and ISPs hinges on a strong platform for best-of-breed content filtering and anti-abuse applications – so your users receive only the messages they want; not the ones they don’t. You set the message management rules for your environment, giving you complete control over which provider applications are used and how they’re allowed to operate. But that’s just the beginning of the Message Systems solution. With the very same platform, you can create new customer-centric messaging services, monetize the messages from legitimate senders and achieve higher returns across the board. And you can do it all at a lower cost and with less infrastructure than you have today.

All you need is Momentum™ -- the most flexible, fully-featured, reliable and high performance message management platform on the market today. In one platform you get the integrated functionality of a controlling gateway (inbound and outbound), intelligence router and message transfer agent. And at its heart is a policy engine that allows you to set your own unique rules for managing messages, incorporating internal and external applications, and referencing multiple data sources. The platform’s exceptional value comes from enabling you to safeguard your users and enhance their experience while also improving your bottom line and regaining the initiative in the marketplace.

Key benefits

Here are just some of the benefits carriers and ISPs can realize with Momentum:

• Higher spam and virus filtering rates with lower false positives - More accurate, responsive filtering ensures network security, lower costs and an improved customer experience.
• Higher average revenue per user - Value-added services deepen existing customer relationships and stems commoditization.
• Monetization of mail flow - Integration of messaging and data assets establishes new revenue streams.
• Reduced customer churn - Flexible content filtering and user experience controls improve service quality and empower customers.
• Lower operating costs and greater efficiency - High-performance, reliable platform eliminates downtime and enables infrastructure reductions of up to 10:1.
• Improved agility for evolving needs - Open, extensible framework reduces development and deployment time for new products and services.
• Future-proof revenue stream - Integrated multi-channel framework extends your future messaging capabilities beyond email.

Solution features

A typical Momentum solution for carriers and ISPs includes:

• Active-active clustering with centralized administration
• Open API framework and modular extensibility
• Deep integration with existing infrastructure
• In-depth reporting and analytics
• Advanced anti-abuse and anti-spam safeguards
• Flexible policy and protocol management

Support services

In addition to our next-generation message management platform, Message Systems solutions also give you the advantage of our team’s industry and product expertise. We offer startup support to get you up and running fast, responsive technical support for thorough issue resolution and professional services for custom integration or application needs. Our expert support engineers can even manage your solution entirely with Remote Management, if you like.

Customized to achieve your vision.

Whether your objective is to improve customer experiences with value-added services or become a platform for conducting e-commerce, Message Systems can design a solution that’s precisely tailored to fulfill your unique vision. We’ll build a system that gives you the performance, control and extensibility to expand your messaging capabilities, monetize your mail flow and stop encroachment by other service providers. By offering enhanced services and generating greater revenue with less infrastructure costs, you’ll be able to turn email from cost center to profit center and avoid becoming another commoditized connectivity provider.