Accelerate mail flow, eliminate hardware.

Message Systems solutions are designed to achieve real business objectives. And nowhere is that philosophy more evident than in our high-performance and highly scalable Momentum™ platform, which dramatically accelerates mail processing - far more than competing solutions - increases the ROI of messaging operations, and produces major reductions in infrastructure. In fact, several Message Systems clients have achieved infrastructure reductions of more than 90%. But most importantly, the core capabilities of the Momentum platform give it the power to differentiate your business with custom solutions that deliver a distinct competitive advantage.

Performance

Minimize infrastructure and total cost of ownership (TCO) with carrier-grade performance. Not only does Momentum process millions of messages per hour on a single server, it also gives you the power to leverage the internal and external applications and manipulate the massive amounts of data required to effectively manage those messages. Plus, the integrated multi-channel framework is in-place to extend your future messaging capabilities beyond email. The fastest, most powerful message management platform available, Momentum eliminates excessive infrastructure, improves speed-to-market for new products and services, and gives you complete control over your message streams. The end result is customer-aware messaging that improves response rates for senders and creates new revenue streams for receivers.

Reliability

Service interruptions are history. Momentum delivers 100% availability and keeps any slowdowns invisible to your customers, thus reducing operational and customer service costs. Advanced clustering provides automatic failover capabilities that essentially eliminate downtime, and the platform’s modular framework ensures failures remain localized and never affect the entire system. Robust queue and protocol management also help ensure the long-term reliability of your network by identifying mail flow issues as soon as they occur and protecting your environment against denial of service attacks. And third-tier, carrier-class support from senior engineers gives you the assurance of responsive service and fast, thorough issue resolution.

Extensibility

We understand the real edge comes from differentiating your business with custom messaging solutions that align with unique, perpetually evolving business objectives. That’s why the Momentum platform was built to enable maximum extensibility, with a rules-based, open API framework that allows you to develop and integrate customized features that enhance your platform and give you a clear competitive advantage. Our modular model lets you develop new features rapidly without ever needing to consult a Message Systems expert - something that’s impossible with a code-branching model - and without impacting users who don’t implement the features. This ensures tremendous stability in the code, prevents expensive ongoing maintenance and eliminates the need to regression-test the whole platform when adding new features. With open-ended extensibility, Momentum gives you the agility to tailor the platform to your specific needs and easily modify your solution as those needs change - resulting in a truly future-proof solution that sets your business apart and maximizes the ROI of your messaging operations.

Scalability

Get unlimited scalability and efficient app integration, with the simplicity and control of centralized management. Other messaging solutions provide limited (active-passive) or no clustering ability, which means there’s no way to manage a large group of mail servers from a central point. Momentum is the only technology that provides active-active clustering and allows you to control many nodes from a central machine, even across different geographic locations. With a consolidated view across the entire environment, the cluster configuration also makes it easy for administrators to monitor server activities and quickly resolve operational issues - saving valuable time for your IT staff and reducing complexity by synching information throughout the system.

Visibility

Real-time, end-to-end visibility makes it easy to see what’s happening with messages at all times. Momentum collects data based on criteria you define and stores it in delimited plain text files that integrate easily with other applications, databases and customer care systems. The platform’s powerful, customizable reporting helps you optimize your messaging operations by delivering the deep, detailed insight you need to make informed decisions and quickly react to new intelligence. Both live analytics and comprehensive historical data can easily be accessed via a web-based user interface.

Usability

Momentum works exactly the way your business demands, and gives you the tools and support to achieve optimal value from your messaging operations. A robust web interface and administration console allow you to easily track and diagnose mail flow issues, improve customer experiences and access live analytics with just a click. Module development and advanced scripting are also easy with Momentum. Our software development kit (SDK) simplifies custom code scripting so you can take full advantage of the platform’s extensibility and tailor it to your unique business needs. Providing the greatest flexibility in policy management, Scriptlets uses the highly extensible Lua language to enable sophisticated custom messaging policies that rely on complicated logic and refined error handling processes. Not only does it make virtually every API in the SDK available for policy scripting, using Scriptlets also increases your accessibility to widely available industry logic and precoded generic solutions.

Code branching is a dead end

Momentum’s superior extensibility is due to the platform’s modular, open API framework, which enables you to extend your solution uniquely without branching off from the fundamental codebase. Such seamless, plug-and-play integration is impossible with other technologies that rely on code branching, and not an open API foundation, for customization. Code branching diverts your solution from the “trunk” of the product and results in a wholly individual version that doesn’t pick up subsequent changes to the original product, which may include new features, bug fixes, and other critical product updates.

With Momentum’s modular framework, you can use the same set of APIs our engineers use to build custom modules in a way that separates them from the base product and allows both pieces to evolve simultaneously. You’ll keep the intellectual property from your module safely in house while still receiving the latest updates to the solution’s framework.

Email senders

See product editions for sending mail

Email receivers

See product editions for receiving mail